Privacy Policy

1. Overview

8k80 ("8k80," "we," "us," or "our") is committed to protecting the privacy and personal data of all players who use the 8k80 online gaming platform at https://8k80.org (the "Platform"). This Privacy Policy ("Policy") describes how 8k80 collects, uses, stores, shares, and protects personal information in connection with your use of the Platform.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the regulations of the National Privacy Commission (NPC). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference.

2. Data We Collect

2.1 Registration Data

When you create an 8k80 account, we collect the following information:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Philippine mobile number
• Email address
• Residential address
• Username and encrypted password

2.2 Identity Verification (KYC) Data

To comply with PAGCOR regulations and anti-money laundering requirements, we may collect:

• Government-issued photo identification (e.g., Philippine passport, driver's licence, SSS/UMID card)
• Proof of address (e.g., utility bill, bank statement)
• Proof of payment method (e.g., screenshot of GCash or PayMaya account)
• Selfie or liveness verification image

2.3 Financial Data

When you make deposits or withdrawals, we collect transaction records including amounts in Philippine Peso (PHP), timestamps, payment method identifiers (e.g., GCash mobile number, BPI account last four digits), and transaction reference numbers. We do not store full bank account numbers or card numbers on our servers.

2.4 Usage and Technical Data

We automatically collect certain technical data when you access the Platform, including:

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Pages visited, features used, and session duration
• Game history, wagering activity, and betting patterns
• Login timestamps and access logs

2.5 Communications Data

If you contact our support team, we retain records of your communications, including chat transcripts, email correspondence, and support ticket history, for quality assurance and dispute resolution purposes.

3. How We Use Your Data

8k80 uses your personal data for the following purposes:

• Account management: To create, verify, and maintain your 8k80 player account.
• Age and identity verification: To confirm that you meet the 21+ age requirement and to comply with KYC obligations under PAGCOR regulations.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank in PHP.
• Platform operation: To deliver games, process bets, calculate winnings, and maintain the integrity of the Platform.
• Regulatory compliance: To meet our obligations under Philippine law, including anti-money laundering (AML) reporting requirements and PAGCOR licensing conditions.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer self-exclusion, deposit limits, and cooling-off tools.
• Customer support: To respond to your enquiries, resolve disputes, and improve our service quality.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security threats.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent. You may opt out at any time.
• Platform improvement: To analyse usage patterns and improve the features, performance, and user experience of the 8k80 Platform.

4. Legal Basis for Processing

8k80 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws and PAGCOR regulatory requirements, including KYC, AML, and responsible gaming obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Sharing Your Data

8k80 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

5.1 Service Providers

We engage trusted third-party service providers to assist with platform operations, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, cloud hosting providers, and customer support software vendors. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

5.2 Regulatory Authorities

We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory direction.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 8k80's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

6. Data Retention

8k80 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, as required under Philippine AML regulations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Support communications are retained for three (3) years from the date of the last interaction.
• Marketing consent records are retained for the duration of your account and for two (2) years following account closure.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 8k80 will securely delete or anonymise the data.

7. Data Security

8k80 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and our servers
• AES-256 encryption for sensitive data stored at rest
• Multi-factor authentication options for player accounts
• Regular security audits and penetration testing
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Intrusion detection and real-time monitoring systems

While 8k80 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect that your account has been compromised, please contact our support team immediately.

8. Cookies & Tracking Technologies

8k80 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the Platform is used.

8.1 Types of Cookies We Use

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics cookies: Used to collect anonymised data about how players use the Platform, helping us identify areas for improvement.
• Preference cookies: Used to remember your settings and personalisation choices, such as language and display preferences.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Platform.

9. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8k80:

• Right to be informed: The right to know what personal data we collect and how it is used — as set out in this Policy.
• Right of access: The right to request a copy of the personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within fifteen (15) business days.

10. Minors

The 8k80 Platform is strictly intended for players aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered an account on 8k80, please contact us immediately at [email protected].

11. Changes to This Policy

8k80 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via the email address associated with their account and/or by displaying a prominent notice on the Platform prior to the changes taking effect.

The most current version of this Policy will always be available at https://8k80.org/privacy-policy. We encourage you to review this Policy periodically. Continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy.

12. Contact & Data Privacy Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the 8k80 Data Privacy Officer:

Email: [email protected]

Our Filipino support team is available 24/7 on Philippine Standard Time. For formal data subject requests, please include your full name, registered email address, and a description of your request to help us process your request efficiently.